Tekee Tim's Tips

Taking a screenshot of your device

If you want to capture some information that’s displayed on your screen, such as a receipt, it can often be helpful to take a screenshot.

Luckily this is easy on all devices, Windows, Mac, iOS and Android.

Accessing your emails out and about

Most people now have more than just one PC at home or in the office, so it’s important to know how to access your emails when you’re away from your main PC.

Almost all the major email providers have a few ways for you to do this and we’ll take a look at those options here.

How to switch on music recognition on your iPhone and iPad

Did you know that your iPhone and iPad can automatically recognise music for you with just a tap of a button? This feature was added in the recent iOS 14.2 update and gives you a really easy way to find out what music is playing either on your device or on the TV/radio.

In this Tekeez Tip, we'll show you how to switch on this great new feature.

Why did my email bounce back?

Occasionally, when you send an email you might get an email back telling you that it couldn't be delivered. There are many reasons why an email fails to get delivered. The return email will usually tell you what the problem is and we'll run through a few of the more common reasons here.

How can I edit text on my iPhone or iPad?

When you're writing an email or a document on your iPhone or iPad, you'll often want to correct typos or edit the text as you would when you're using a desktop PC. This is nice and easy on both the iPhone and iPad and we'll show you how.

Private MAC addresses in iOS 14

One of the great new privacy features in iOS 14 is the ability to use a private MAC (media access control) address on your WiFi networks. This helps you avoid being tracked as you hop from one WiFi network to another (for example, as you're walking around a shopping centre). and in this tip, we'll explain why it's a good thing and also why you may not want to use it under certain circumstances.

Switching back to jpeg photos on iPhone and iPad

If you have a modern iPhone or iPad, it will take photos in a newer, more efficient format called HEIF and videos in a new format called HEVC.

If you're using all Apple devices, this shouldn't cause you any problems as they fully support these formats but if you use Windows, this might cause you some compatibility problems so in this tip, we'll show you how to switch back to the more standard formats.

Changing your DNS servers

If you find yourself having intermittent problems with websites loading slowly, email not working and seeing out of date websites, you could be having problems with your DNS servers.

All Internet Providers provide DNS as part of the connection and these convert a website name such as bbc.co.uk into the actual address of the website which is something like 63.194.125.69. Unfortunately the DNS Servers that you get with your Internet connection are usually pretty bad. They can be slow and out of date and we always recommend using better ones.

In this tip, we'll show you have to switch over to using faster and safer DNS on your Mac, Windows PC and your home router.

Transfer files using AirDrop

Did you know that you can easily transfer files between Apple devices (Mac, iPhone, iPad) using the built in AirDrop feature? This saves you having to email your own files between your different devices and allows you to easy send files to other nearby Apple users without having to get their email address or installing any extra software.

In this tip, we'll show you how to easily send a file using AirDrop.

How can I keep my data safe?

Keeping a regular backup of the data on your computer and mobile device is one of the most important things that you can do. This protects you against losing any of your photos, music or documents in the event that anything happens to your computer or if any of your files get accidentally deleted.

How can I edit my photos?

If you enjoy taking photos and storing them on your computer or mobile device, you have access to a lot of free software that can help you enhance, resize and otherwise edit your photos. Basic software for doing this is built into Windows, macOS and iOS and we'll show you how to get started with it here.

Easily transfer to a new iPhone or iPad

If you replace your iPhone or iPad, it's easy to get it back up and running on the new device by using your iCloud backup and we'll show you how to do that here.