If a remote desktop session isn't suitable for your support, we can provide an on-site visit to your office to get you up and running, for problem fixes, new setups, networking, wifi and more.  We can come to your home or office and get the job done for you.

We'll agree the time and date with a proper appointment, so you won't have to wait in all day for us to arrive, and if you need to cancel just let us know the day before and they'll be no charge.

With an on-site visit we can provide services like printer setups, network setups, wifi setups and a whole range of fixes and problem solving that just can't be done over the phone or with a remote desktop share.  There is a minimum of a one hour charge, and then after the first hour you pay per quarter hour,  we don't round up to the next hour.

Callouts can be booked in our physical office areas, in Oxfordshire and Caerphilly/Cardiff, and the surrounding areas.  If your office or home is located outside our normal callout areas, then we'll agree the price of the first hour, which may include a travel surcharge, or for long distance callouts, there may be a minimum booking of a half day or whole day.

Just let us know where you are and we'll confirm everything first, so they'll be no hidden charges.

Get an IT Superhero on the way to you by calling us on 0333 023 0001.